If you are supporting a family member or friend who has a physical disability or mental health needs then you could be classed as an unpaid carer.
A carer is someone who looks after a relative or friend who, because of age, mental health, physical or other disability, cannot manage at home without help.
The type of care you provide may range from personal care such as going to the toilet, washing and feeding, to visiting, shopping and housework, mental health support and 24 hour care.
A carer is someone of any age who provides care to someone who:
Has a physical disability
Has a sensory impairment
Has a learning difficulty
Has mental health support needs
Has problems with drug or alcohol misuse
Has a long term or chronic illness
Is an older person who is physically or mentally frail
……..or any combination of the above.
These are carers over the age of 18 who look after a relative or friend.
This means a child or young person under the age of 18.
A ‘young carer’ is defined in section 96 of the Children and Families Act 2014 as: ‘…a person under 18 who provides or intends to provide care for another person’. This relates to care for any family member who is physically or mentally ill, frail, elderly, disabled or misuses alcohol or substances.
Please contact us if you would like to speak to Sally and Levi from our carer support team, for free and confidential assistance with everything about caring. We help unpaid carers with advice and support on many topics including helping you to set-up a Carer’s Assessment and checking you are claiming the right benefits.
We can also help you to fill-in your benefit claim forms for Carers Allowance, Personal Independence Payments and Attendance Allowance.
The Disability Resource Centre provides confidential, independent and free advice and support to carers. The up-to-date information and advice provided is available to people of any age and with any disability, older people, their families, carers, friends and associated professionals throughout Bedfordshire and Luton.
You can also make appointments with the expert benefits advisors who can give more specific advice such as benefit checks and help with form filling.
Carers UK – Help with benefits
Carers UK provided information on the benefits that unpaid carers may be entitled to. This includes Carers Allowance.
Age UK has a trained team of staff and volunteers who can give independent advice on many topics for older people in Luton. Age UK also have a money matters page on their main website which includes information on benefits and more.
Luton Council can give you advice on housing benefits to help with your rent payments and council tax support to help with your council tax payments.
Luton Rights provided free independent advice on welfare benefits and tax credits to residents in Luton.
Sally and Levi are here to help explain the information on all of these websites, so please contact us for free and confidential assistance.
By The Disability Resource Centre
There are lots of ways to help improve your overall wellbeing as a carer. Here we have compiled some local organisations and support groups that can help with your wellbeing, as well as some nationally available services, phone apps and useful websites.

This page provides information about carer’s benefits and money, with plenty of links to useful websites and free help for carers, available both locally and nationwide…

We just updated the Luton Carers’ Handbook and is now available in 11 versions in popular languages. It’s full of important information and useful tips including:
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By The Disability Resource Centre
Carers Central is a hub that enables adult carers to have the information, advice and support they need to have a life of their own, alongside their caring roles.
Carers Central is a free service provided by The Disability Resource Centre funded by Luton Council in partnership with NHS Luton Clinical Commissioning Group.
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